INTERNET BANKING
There are time when the bank customers want to know their bank balance or make an an urgent payment and a visit to a branch is not convenient internet banking and telephone banking can solgv4 these problems, The use of the telephone or the internet also has advantage for the bank it reduces the cost of processing each transaction by a factor of between 10 and 100 depending on which report you read and the potential to enable the bank to reduce the overhead of the branch net work.
Online banking allow the customer to check their balance or pay a bill at any time of the day or night. The service offered by the online banks typically include,
. Online balance and statements given at any time.
. Credit transfer so that bills can be paid online.
. Maintenance of standing orders and direct debit.
The major service that is not provided is cash in and cash out for this sev4ice account holder has to leave home and visit automatic teller machine or a bank branch.
A problem is that doing your own banking allows you to make your own mistakes and there are reports of customers sending money to the wrong account of just into cyberspace. Banks also make mistakes but when they do it is comforting have someone other than one self to blame.