10 Commandments of Human Relations
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Speak to people.
There is nothing as nice as a cheerful word of greeting. -
Smile at people.
It takes 72 muscles to frown, only 14 to smile. -
Call people by name.
The sweetest music to anyone's ears is the sound of his own name. -
Be friendly and helpful.
If you want friends, you must be one. -
Be cordial.
Speak and act as if everything you do is a joy to you. -
Be genuinely interested in people.
You can like almost everybody if you try. -
Be generous with praise...
and cautious with criticisms. -
Be considerate with the feelings of others.
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Consider the opinion of other people.
There are usually three sides to a controversy: Yours, the other fellow's and the right side. -
Be eager to lend a helping hand.
The things that we do to others are important. Often it is appreciated more than you know.